Joomla! Templates Global - Documentation

If you encounter the error message 'This command is not supported in the prepared statement protocol yet' during the installation of Joomla! 4, 5, or RcaTheme's quickstart package, please follow these steps:

  1. Ensure that your hosting server, whether it's on your local PC or a live server, is compatible with Joomla!'s technical requirements. You can find these requirements listed here: https://manual.joomla.org/docs/get-started/technical-requirements
  2. If you have confirmed that the technical requirements are met and the issue persists, follow the next step.
  3. Set Select the database type to MySQL (PDO) in the 'Database Configuration' section of the Joomla! installer and proceed with the installation. Please refer to the image below for guidance:
    Joomla! installer; select mysql pdo

If you need further assistant, please contact our support.